Return requests should reference the order details and the product involved. That keeps the review anchored to the original listing, fulfillment data, and condition expectations.

Sealed, graded, and other condition-sensitive items may require stricter review because their value is tied directly to presentation and handling.

The cleanest path is to contact support with the order identifier, a short description of the issue, and any relevant photos if the concern is condition or transit damage.

Publishing that process in advance reduces friction and makes the storefront feel reliable before the customer commits to checkout.